Smart outbound engagement with AI-powered conversation management and follow-ups.
Product Roadmap
Building the Future of Voice AI Observability
Transparent roadmap. Join early to shape what we build next.
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Phase 1 : MVP
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Voice call tracing and observability
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Real-time latency monitoring
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Call replay with audio and transcript
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Basic conversation quality scoring
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Cost tracking per call
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Dashboard and alerting
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Phase 2 : Scale
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Advanced quality evaluation frameworks
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Compliance and safety packs (HIPAA, PCI)
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Unified voice + text LLM observability
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Custom prompt versioning and A/B testing
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Integration with monitoring tools (Datadog, Grafana)
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Team collaboration features
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Phase 3 : Platform
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Multi-agent voice system observability
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Multimodal support (vision, voice, text)
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Automated optimization recommendations
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Self-serve incident investigation
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On-premise / VPC deployment options
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Custom integrations SDK
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Product Overview
Production-Grade Observability for Voice AI Infrastructure
End-to-End Voice AI Observability
Trace every stage from STT to LLM to TTS with microsecond precision. Identify bottlenecks in real-time.
Conversation Quality & Hallucination Detection
AI-powered quality scoring with automated hallucination risk analysis and conversation flow validation.
Call Replay & Debugging
Replay conversations with full context: audio, transcripts, prompts, tool calls, and LLM reasoning traces.
Prompt & Flow Versioning
Track prompt changes, compare A/B test performance, and roll back to stable versions with confidence.
Voice AI Cost Intelligence
Per-call cost breakdown across STT, LLM tokens, TTS, and infrastructure. Set budgets and anomaly alerts.
Features
Built for Production Voice AI
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Voice Call Observability
Complete visibility into every stage of your voice AI pipeline with distributed tracing.
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Per-stage latency breakdown (STT, LLM, TTS, Actions)
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Failure detection with root cause analysis
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SLA tracking and alerting
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Real-time and historical metrics
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Call Replay & Debugging
Time-travel debugging for voice AI conversations. Replay any call with full context.
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Audio replay with synchronized transcript
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Full prompt and completion inspection
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Tool/function call trace visualization
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LLM reasoning and decision logs
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Conversation Quality Intelligence
AI-powered quality analysis to ensure conversations meet your standards.
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Automated conversation scoring (0-100)
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Hallucination risk detection
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Compliance and safety checks
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Custom quality rubrics
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Cost & Usage Analytics
Granular cost tracking across all voice AI providers with anomaly detection.
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Per-call cost breakdown by service
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Token and TTS character usage
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Cost anomaly detection and alerts
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Budget management and forecasting
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Transform Your Communication Workflow
How It Works
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1
Call
Incoming or outgoing calls are handled by AI
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2
Analyze
AI processes conversation and extracts insights
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3
Update CRM
Data automatically synced to your CRM
Powerful Features for Modern Businesses
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Outgoing Calls
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Incoming Calls
Handle leads 24/7 with intelligent routing and automatic response systems.
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CRM Portal
Manage all customer interactions in one unified, intuitive dashboard.
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Auto Updates
Every call logged instantly with full conversation details and insights.
View All Conversations in One Unified Portal
Manage customer interactions with a comprehensive dashboard that brings all your communication data together.
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Real-time call monitoring
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Conversation timeline view
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Automatic transcription
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Smart insights & analytics
Enterprise & Security
Enterprise-Grade Security & Compliance
Built for teams that need production-ready observability with enterprise security requirements.
Multi-Tenant SaaS Architecture
Complete data isolation per organization. Your voice AI data never mixes with other customers.
Role-Based Access Control
Granular permissions for team members. Control who can view calls, modify settings, or export data.
Data Isolation & Encryption
End-to-end encryption at rest and in transit. SOC 2 Type II compliant infrastructure.
Comprehensive Audit Logs
Full audit trail of all user actions, data access, and configuration changes.
Data Retention Policies
Configurable retention windows. Auto-deletion after 30, 60, or 90 days. GDPR compliant.
Enterprise Deployment Options
VPC deployment and on-premise options available for regulated industries. (Coming Q2 2025)
